We collect information you provide directly to us when you create an account, upload documents, or contact us for support. This includes your name, email address, company details, and the tender documents you upload.
We also collect information automatically when you use the Service, including log data (IP address, browser type, pages visited), device information, and usage patterns to help us improve the platform.
We use the information we collect to provide, maintain, and improve the Service, process your uploaded documents to generate tender submissions, and send you transactional and service-related communications.
We may also use your information to monitor and analyse trends and usage, detect and prevent fraudulent or abusive activity, and comply with legal obligations.
We will not use your uploaded tender documents to train models or share them with third parties beyond what is necessary to deliver the Service.
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating the platform, subject to confidentiality obligations.
We may disclose your information if required to do so by law, or if we believe that such action is necessary to comply with a legal obligation, protect the rights or safety of Blink or its users, or investigate potential violations.
We retain your personal information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time.
Uploaded documents and generated outputs are retained for 90 days after job completion, after which they are permanently deleted from our systems. You can delete individual jobs at any time from your dashboard.
Depending on your location, you may have rights regarding your personal data including the right to access, correct, or delete the information we hold about you, the right to data portability, and the right to object to processing.
To exercise any of these rights, please contact us at privacy@blinktender.com. We will respond to all requests within 30 days.
We use essential cookies to authenticate your session and keep you signed in. We do not use third-party advertising or tracking cookies.
You can control cookies through your browser settings, but disabling essential cookies will prevent you from using the authenticated areas of the Service.
If you have any questions about this Privacy Policy or how we handle your data, please contact our Data Protection contact at hello@blinktender.com.
We aim to respond to all privacy enquiries within 5 business days.